![]() When linking to external data, view (and sometimes update) the external data in CSM but it continues to reside in the External Database.A Business Object keeps track of the external data and facilitates viewing/updating that data in CSM. Re-imports can be run manually or they can be regularly scheduled using the CSM Scheduler. From that point forward, the records can diverge, although data can be re-imported (entirely replacing existing data or appending/updating changed data) if desired. When importing external data into CSM, import it into the Cherwell database. ![]() Both imported and linked data are accessed using a created External Connection however: Shared external data is either imported or linked. Lansweeper integrates so that inventory data (ex: workstations, installed programs/software, installed services, disks, etc.) can be shared with and used within the CSM CMDB (as Configuration Item records). Connect to Lansweeper from CSM so that Lansweeper configuration data can be imported or linked. Lansweeper runs on a Microsoft SQL Server (MSSQL) database that is used for network inventory and asset management.
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